If you sell on Shopify and you're thinking about outsourcing fulfilment, you probably want to know exactly what happens after you sign up. Here's how it works with a Sydney 3PL like Sendi, step by step.

Connect your Shopify store

Your store connects to the 3PL so orders flow through automatically. With Sendi this is a Shopify-first integration — no complicated tech setup, and orders sync the moment they're placed.

Send your stock to the warehouse

You ship your inventory to the Sydney warehouse — Sendi's is in Silverwater. It's received, checked and shelved, ready to fulfil. If you're moving from another provider, a good 3PL coordinates the handover so there's no downtime.

Orders are picked, packed and shipped

When a customer orders, the warehouse picks the items, packs them — you can bring your own branded packaging — and ships them, often the same day if the order lands before cut-off. You do nothing.

Tracking updates automatically

Tracking is pushed straight back to your customer, so they know their order is on the way without you lifting a finger. You keep full visibility of stock and orders from a dashboard.

Why Sydney matters

Fulfilling from Sydney means faster, cheaper delivery to most of Australia's population on the east coast — and the ability to match the delivery speeds customers now expect. Ready to see it in action? Get a free quote from Sendi.