PRIVACY & CONSENT
PRIVACY & CONSENT NOTICE
This notice explains the information Sendi collects when you request a quote or contact us through the Contact Us form. It should be read together with our full Privacy Policy, which governs how we handle personal information more broadly.
1. Information collected through the Contact Us form
When you submit the form, we may collect your name, business name, email address, phone number, website, number of SKUs or products, monthly order volume, preferred start date, referral source and any other information you choose to provide. We may also record whether you agree to receive marketing updates.
2. How we use form information
We use this information to respond to your enquiry, assess whether our services may suit your needs, prepare a quote, arrange follow-up communications, and improve our quoting and onboarding processes. If you opt in to marketing updates, we may also send you relevant news or offers; you can unsubscribe at any time.
3. When we share form information
We may share form information with Sendi personnel and trusted providers that help us operate our business, including technology, communications, payment, logistics and professional advisory services. We only do this where reasonably necessary, with appropriate safeguards, or where required or authorised by law.
4. Security and retention
We take reasonable steps to protect information submitted through the form from misuse, interference, loss, unauthorised access, modification or disclosure. We retain it only for as long as reasonably necessary for the purposes described in this notice or to meet legal obligations.
5. Your choices and rights
You may request access to, or correction of, your personal information, withdraw marketing consent at any time, or make a privacy complaint. Our full Privacy Policy explains these rights, our overseas disclosure practices, cookies and analytics, and our complaints process in more detail.